Editing Konica Minolta (section)

= EFI Fiery Support =
Ray Sanchez<br>
Technical Sales Specialist<br>
email: ray.sanchez@efi.com<br>
Mobile: (626) 482-7146<br>

Note: Last time I called him to get a license deactivated he pointed me to EFI's new website and chatbot on https://communities.efi.com. Look on the lower right hand corner. It's kinda hidden. You can open a ticket that way to get the license deactivated.<br><br>
Fiery Server Admin PW: Fiery.1

== Fiery Backups ==
Backups of the Fiery Server can be found on the network<br>\\vcsfile\Array007\Fiery Backup<br>Gabe does them manually once a month.

== Support Notes ==
We had a situation where we were running 300gsm cardstock on a job with full coverage grey that kept resulting in a hard line showing up on the short side of the print (as opposed to the the feeding path). When the tech came we made a couple changes in the settings that resolved this issue. On the printer's control panel go to:<br><br>
Paper Setting>Change Individual Setting> Process Adjustment>CPM Down> Select "Down".<br>
Then in Command Workstation go to the job's Properties>Image Tab>Advanced>Image Halftone Screen> Select "Screen 2"<br><br>
The tech recommended that we run Screen 2 for jobs with lots of halftone, i.e. jobs with heavy coverage like a photo. What this actually does is decrease the printing resolution slightly but the results are usually better. Jobs with lots of techs and vector graphics should be fine with "Screen 1". The tech went on to say that the combination of heavy cardstock with a light halftone makes it difficult to achieve good results with digital presses.