We Transfer: Difference between revisions
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They can simply drag and drop the files, type a message to us and hit send. maximum of up to 10gb per transfer. | They can simply drag and drop the files, type a message to us and hit send. maximum of up to 10gb per transfer. | ||
'''These | |||
'''These orders do not go into production automatically. When an email is received giving notice that a customer has sent us files via WeTransfer, Customer Service staff will have to:''' | |||
#Email Customer and let them know we've received the order and follow up with any needed clarification and deposit if necessary | |||
#Download the files<br> | |||
#Create a Work Order in LabWorks<br> | |||
#Place the files in a folder for production staff | |||
Latest revision as of 12:28, 18 April 2024
Whenever a customer is trying to transfer files to us, a new option we have available to get us the files is to do it via our own wetransfer page found here:
https://colorservices.wetransfer.com/
The nice thing about using this versus doing it via Dropbox is that they don't have to create an account.
They can simply drag and drop the files, type a message to us and hit send. maximum of up to 10gb per transfer.
These orders do not go into production automatically. When an email is received giving notice that a customer has sent us files via WeTransfer, Customer Service staff will have to:
- Email Customer and let them know we've received the order and follow up with any needed clarification and deposit if necessary
- Download the files
- Create a Work Order in LabWorks
- Place the files in a folder for production staff