Procedure for old orders: Difference between revisions
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For develop and scan + upload order 3 weeks & older that are prepaid: | For develop and scan + upload order 3 weeks & older that are prepaid: (this has been changed from the previous instructions 01/23/20) | ||
1. Invoice out. Then email customer to remind them about their order. There is a saved script on the server as what the email should say. After 60 days negatives are tossed. | 1. Invoice out. Then email customer to remind them about their order. There is a saved script on the server as what the email should say. After 60 days negatives are tossed. | ||
Latest revision as of 13:08, 23 January 2020
For develop and scan + upload order 3 weeks & older that are prepaid: (this has been changed from the previous instructions 01/23/20)
1. Invoice out. Then email customer to remind them about their order. There is a saved script on the server as what the email should say. After 60 days negatives are tossed.
2. For orders that need to be paid call customer. If no contact is made then email. This has to be repeated until customer comes in and pays for their order.
3. Add the customer's name to the google doc list of old film orders