Photo Books

For customers that want help setting up a book,

1. 4Everbooks offers a "Design Service" at a very economical rate and they will remake the layout until the customer is happy. The design fee is $10 for the first 26 pages and $2.50 for each additional set of 8 pages. (26 is the minimum amount of pages for each photo book and additional pages always come in increments of 8.) The design cost is a flat fee, no matter how many photos they would like included in the photo book, how many photos per page or what size of photo book they choose. All design changes are included as well. The customer would have to upload their photos and choose a book style. To learn more, go to the "Online Book Builder" section on our website.

2. For customers that want local help, refer them to Cyndi Burt at Cynthia Burt Creative (Graphic Design Services). Send clients directly to her. We would not be involved in that billing. (We will get a percentage of the book cost from 4EverBooks.)

To Save Forever Books there is a save icon, top left corner - looks like a folder or floppy disk, this saves everything.

Her Info: cynthia@cynthiaburt.com

www.cynthiaburt.com

805.895.5221

For customers that would like help getting started, there are a number of video tutorials on YouTube. Search on "Cewe Photobook".

The standard hardcover 4Everbook has a glossy laminated cover. It could contain text and a photo or a solid color. Linen and leatherette are offered in limited sizes and these are available only with the Desktop version of the bookmaking software. The "Online Bookbuilder" and the "Design Service" do not offer the option of linen or faux leather.

For customers making their own book, if they download the program, they will have more customization options (versus the online version). Text can always be added.

support@4everbooks.com

If a customer wants help from the 4EverBooks Customer Service team, they should email support@4everbooks.com and they will be happy to help. Support@4everbooks is in the U.K. and they will respond by email within 24 hours. The UK phone # is +1 631 773 8524 (As of July 2015, the support person is Ryan Nevin.)

With questions from Color Services staff only, contact:

Jasmin Phipps

Jasmin.Phipps@cewe.de

Jasmin is in Canada in the Mountain Time Zone at 1-877-455-4251. Jasmin works part-time, so may not respond same day.

Do not give Jasmin's email or phone number to our customers. That is only for members (labs).