Phone System: Difference between revisions
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Select location you've 'parked' customer.<br> | Select location you've 'parked' customer.<br> | ||
OR<br> | OR<br> | ||
Click back on your own line if you have just paused the call. (phone line on top left.) | |||
Latest revision as of 17:38, 24 June 2024
To Transfer Calls to other lines:
Transfer
Blind Transfer
Press line of person you will be transferring to
Phone call should be transferred!
To put customers on hold:
2 options:
Press 'pause' button
OR
'Park' customers on Park 1, 2 or 3. Whatever is open
To pick up call after holding:
Select location you've 'parked' customer.
OR
Click back on your own line if you have just paused the call. (phone line on top left.)