Onyx Thrive: Difference between revisions

From Color Services Wiki
Jump to navigation Jump to search
Created page with "Onyx Thrive is the RIP that runs both the Epson P9000 and the HP Latex 365. == Support == We currently have a support contract that gives us email support and software updates. It's set to expire in May of 2024. For technical support email:<br> [mailto:support@onyxgfx.com support@onyxgfx.com] For sales support, reach out to:<br> [mailto:sales@onyxgfx.com sales@onyxgfx.com] == Backups == On 4-12-2024, we updated our Thrive Software to version 25.5. At that time we mad..."
 
Line 11: Line 11:


== Backups ==
== Backups ==
On 4-12-2024, we updated our Thrive Software to version 25.5. At that time we made a backup of both the printers (PrnInst) and also the media.<br>
On 4-12-2024, we updated our Thrive Software to version 25.5. At that time we made a backup of both the printers (PrnInst) and also the media(OML).<br>
That can all be found on the network:<br>
That can all be found on the network:<br>
\\vcsfile\array25\0_DI DEPT SUPPORT\Onyx Thrive
\\vcsfile\array25\0_DI DEPT SUPPORT\Onyx Thrive

Revision as of 17:52, 16 April 2024

Onyx Thrive is the RIP that runs both the Epson P9000 and the HP Latex 365.

Support

We currently have a support contract that gives us email support and software updates. It's set to expire in May of 2024.

For technical support email:
support@onyxgfx.com

For sales support, reach out to:
sales@onyxgfx.com

Backups

On 4-12-2024, we updated our Thrive Software to version 25.5. At that time we made a backup of both the printers (PrnInst) and also the media(OML).
That can all be found on the network:
\\vcsfile\array25\0_DI DEPT SUPPORT\Onyx Thrive