Technical Support
FUJIFILM TECHNICAL SUPPORT
1. Barney Tong (btong@fujifilm.com)
Imaging Division, Technical Sales Representative
phone: 949-244-9323
2. Larry Battistello
lbattistello@fujifilm.com
Direct Telephone: (720) 778-6920
FUJIFILM Account Management Team For Ordering and Customer Service
Phone: 866-701-3854(FUJI)
Account Managers
1. Laurie Woller lawoller@fujifilmsales.com
Senior Sales Associate
Ph. 866-701-3854 Ext. 3379
2. Mark Paprocki: mpaprocki@fujifilmsales.com
Ph. 866-701-3854 Ext. 7622
Oasis Support:
Help Desk- 1-800-788-3854- For Oasis, Chemical & Paper Support
Dongle number as of 06/2020- 195653906
To check/reactivate the dongle:
- Go to the “System” pull down menu and select “Authorize”
- When prompted for a password enter “pro” and press the enter key twice.
- Sometimes the password has been changed to “no password” – Just press the enter key twice.
- Select the “Evaluation Periods” tab (see screenshot below)
- Check the expiration date
- Enter the Authorization Key in the “Enter Authorization Number” field and click “Authorize”
- Expiration Date should extend by 365 days.
1. Pam Troisi (tech support contact) ptroisi@fujifilm.com
P:201-995-2268 C:732-427-1440
Address:
Fujifilm
200 Summit Lake Drive
VALHALLA, NEW YORK 10595-1356
Office Hours:
Monday-Friday 8AM-6PM CST