Technical Support

FUJIFILM TECHNICAL SUPPORT

Barney Tong
btong@fujifilm.com
Imaging Division
Technical Sales Representative
phone: (949) 244-9323

Larry Battistello
lbattistello@fujifilm.com
Direct Line: (720) 778-6920

FUJIFILM Account Management Team For Ordering and Customer Service
Phone: 866-701-3854(FUJI)

Account Managers

Laurie Woller
lawoller@fujifilmsales.com
Senior Sales Associate
Ph. 866-701-3854 Ext. 3379

Mark Paprocki
mpaprocki@fujifilmsales.com
Ph. (866) 701-3854 Ext. 7622

Oasis, Chemical & Paper Support:
Help Desk: 1 (800) 788-3854
Dongle number as of 06/2020: 195653906

To check/reactivate the dongle:

• Go to the “System” pull down menu and select “Authorize”
• When prompted for a password enter “pro” and press the enter key twice.
• Sometimes the password has been changed to “no password” – Just press the enter key twice.
• Select the “Evaluation Periods” tab (see screenshot below)
• Check the expiration date
• Enter the Authorization Key in the “Enter Authorization Number” field and click “Authorize”
• Expiration Date should extend by 365 days.

Tech Support:
Pam Troisi
ptroisi@fujifilm.com
P: (201) 995-2268
C: (732) 427-1440

Address:
Fujifilm
200 Summit Lake Drive
VALHALLA, NEW YORK 10595-1356

Office Hours:
Monday-Friday 8AM-6PM CST