Epson Printer

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Epson SC-P9000[edit]

Epson P9000 Large format 44-inch inkjet printer

IP Address:192.168.1.24
Username: admin
PSW: 2005

Uses a series of individual ink cartridges to apply ink As of August of 2019, we are purchasing the inks at FreeStyle.


MAX SIZE FOR FINE ART PRINTS: 43" X 140" (3.5' X 11.6')

Paper Types[edit]

  • Epson 260 Photo Lustre
    Printer Media Type Setting: Premium Lustre 260
    Ink Type: Photo Black
    Platen Gap: Standard

  • Arista 252 Photo Glossy
    Printer Media Type Setting: Premium Glossy 250
    Ink Type: Photo Black
    Platen Gap: Wide

  • PremierArt 270 Photo Rag Smooth
    Printer Media Type Setting: UltraSmooth Fine Art
    Ink Type: Matte Black
    Platen Gap: Standard

  • PremierArt 310 Water Color Paper
    Printer Media Type Setting: Watercolor Paper
    Ink Type: Matte Black
    Platen Gap: Standard

  • Hahnemühle 305 Photo Rag Ultra Smooth
    Printer Media Type Setting: UltraSmooth Fine Art
    Ink Type: Matte Black
    Platen Gap: Standard

  • Hahnemühle 308 Photo Rag Matte
    Printer Media Type Setting: UltraSmooth Fine Art
    Ink Type: Matte Black
    Platen Gap: Standard

  • Hahnemühle 310 Photo Rag Satin
    Printer Media Type Setting: Velvet Fine Art
    Ink Type: Matte Black
    Platen Gap: Standard

  • Hahnemühle 315 Baryta Photo Rag Glossy
    Printer Media Type Setting: Premium Lustre 260
    Ink Type: Photo Black
    Platen Gap: Standard

  • 24# Bond Paper (Engineering Paper)
    Printer Media Type Setting: Plain Paper
    Ink Type: Matte Black
    Platen Gap: Standard

Chea, it's pretty cool.

Checking and Cleaning Print Head[edit]

  1. Press Menu
  2. Select TEST PRINT
  3. Select NOZZLE CHECK, and wait for the print
  4. Check the printed pattern for missing segments and dots. If you find some, run a cleaning cycle and print another test.

Adjusting the Platen Gap for a Specific Media[edit]

We currently have one media that we print on that is a bit more finicky. In order to print with that media successfully, we have to adjust the platen gap. When making this adjustment, make sure to set the platen gap back to our default which is "Standard".

  1. Press Menu
  2. Select Printer Setup
  3. Select Platen Gap
  4. Make your selection Between Narrow, Standard, Wide, Wider and Widest.
  5. Refer to the Media Section above for the appropriate Platen Gap Width.

Epson Tech Support Line: 562-276-1305[edit]

Serial Number is VM 7E002145

Epson Customer Support Line For Ink Refunds: 800-533-3731

We ARE on a support contract. They will ask if we've called before and we have. The phone number they have on file for us is 805-965-1832.

Decision 1 Service: 888-217-6968[edit]

Serial Number is VM 7E002145 They have worked on our printer several times. This is who Epson contracts out to. It will save time to contact them directly if we know we need service.


for small questions contact Pete Hoeffner - 310.266.3919 - peter.a.hoeffner@decisionone.com